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Director of Employee Relations

Apply now Job no: 492808
Work type: Full-time exempt
Location: Chester
Categories: Administrative (Exempt)

Widener University has established a COVID-19 vaccination policy that requires all faculty and staff who will be on our campuses to be fully vaccinated and compliant as a condition of employment. Our goal is that all members of the Pride may safely experience Widener's hands on, inclusive, and personalized learning environment in person.

Widener University is seeking a Director of Employee Relations that will report to the Associate Vice President, Human Resources. The role will serve as a consultative business partner and strategist in the areas of employee relations, conflict mediation, compliance, discipline and HR policy. Develops, implements, and ensures compliance of all HR policies and procedures relative to employee relations.

Under the direction of the Associate Vice President for Human Resources, the Director of Employee Relations plays a lead role in the administration and enforcement of disciplinary action, grievances, dispute resolution, regular managerial training, and all relevant employee relation’s communications. The Director is also responsible for assisting in managing, developing and administration of programs, policies, and procedures related to attendance, performance, discipline, payroll, timekeeping, unemployment insurance program, and employment processes administered by the Office of Human Resources. The Director will provide direction and guidance to all levels of supervisory and managerial staff to ensure a customer service-oriented approach, and support the Associate Vice President for Human Resources in accomplishing the goals of the Office of Human Resources.

Widener University is committed to fostering an environment in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. The Administration & Finance division holds a deep commitment to an inclusive culture that supports the work of faculty and staff members across the institution, and works closely with the Chief Diversity Officer to facilitate that commitment. Faculty and staff are active participants in our work to enhance diversity, equity, & inclusion, including representation on the Faculty Council Diversity, Equity, and Inclusion Committee and the Diversity Leadership and Inclusion Council.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

 

  • Analyses, develops and manages policies (e.g. discipline, grievances, EOHN, performance improvement plans) related to employment issues
  • Prepares an action plan for the implementation of new and other changed provisions; interprets provisions and other regulations affecting terms and conditions of employment.
  • Advises employees, supervisors, and managers regarding interpretation and employee relations policies and ensures proper and consistent application of policies and procedures.
  • Responds to and seeks resolutions to employee relations complaints ensuring a fair and neutral process for all parties.  Analyzes complaints to determine appropriate level of intervention/support needed.
  • Confers with employees, supervisors, and management officials to resolve disagreements informally, where possible; provides guidance in the formal resolution of grievances and appeals of disciplinary actions; participates in disciplinary action cases; presents the University's position for assigned cases; assists in the coordination of management responses; assists in the research and preparation of arbitration cases
  • Provides HR advice, counsel, and support to managers regarding the corrective action process or other employee relations complaints, working with the Associate Vice President, Human Resources as needed.
  • Works with business partners and employees to resolve disputes in order to maximize a safe and respectful work environment.
  • Maintains open and productive communications with employees, supervisors, management officials, representatives of external agencies as assigned, enters into informal and formal required consultations.
  • Develops and delivers training related to employee relations areas of need.
  • In collaboration with Associate Vice President, Human Resources, recommends changes to and maintains employee policies to ensure they are up to date with current laws, trends and develop new policies that meet the University’s needs.
  • Performs all exit interviews.
  • Responsible for providing related training to employees
  • Compiles and analyzes key employee data including turn over and retention issues.

Secondary responsibilities:

  • Participates on various University committees as assigned
  • Responsible for other duties as assigned by the Associate Vice President, Human Resources
  • Completes Affirmative Action plan through outside vendor
  • Performs other duties as assigned

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

  • Bachelor’s degree in Human Resources, or related field
  • 5 to 7 years’ experience in employee relations and conflict mediation
  • Ability to collect and analyze data, establish facts, and draw valid conclusions
  • Excellent interpersonal and coaching skills
  • Knowledge of federal and state laws pertaining to employment, labor, employment, compensation, and benefits.
  • Able to negotiate conflict with employees at all levels of the institution
  • Ability to be fair and impartial
  • Excellent analytical, listening, problem-solving and organizational skills
  • Excellent presentation and communication skills
  • Proficiency in the use of MS Office (Teams, Outlook, Excel, Word, PowerPoint)
  • Ability to professionally and confidentially handle highly sensitive information

Preferred:

  • Master’s degree in related field
  • Certification or formal training in conflict mediation
  • Experience in public speaking and/or delivering training
  • Experience with Colleague or similar HRIS

Qualified candidates must submit resume and cover letter for consideration. Only those selected to be interviewed will be contacted. 

Widener has a strategic commitment to building an inclusive university community whose diversity enriches the lives of all members and where our students are prepared for living in a pluralistic and ever-changing world. We are committed to fostering an environment in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. The Office of Human Resources holds a deep commitment to an inclusive culture that supports the work of faculty and staff members across the institution, and works closely with the Chief Diversity Officer to facilitate that commitment. Faculty and staff are active participants in our work to enhance diversity, equity, & inclusion, including representation on the Faculty Council Diversity, Equity, and Inclusion Committee and the Diversity Leadership and Inclusion Council.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Widener strives to embody the values that are inherent in our mission: civic engagement, access, inclusion, academic excellence, innovation and leadership. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.

EOE M/F/V/D

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