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Assistant Director of MSW Online Program

Apply now Job no: 492742
Work type: Full-time
Location: Chester
Categories: Administrators

Widener University is seeking an Assistant Director of the MSW Online Program in the Center for Social Work Education, which is a unit in the College of Health and Human Services. Reporting to the MSW Online Program Director and the Center Director, the Assistant Director is an administrative member of the Center for Social Work Education, working to support the overall efforts of the MSW Online Program in the Center for Social Work Education.

The Assistant Director of the MSW Online Program works under the supervision of the Director of the MSW Online Program to maintain a high quality academic experience for MSW students in the online program.  The position requires a high level of interpersonal skills, organization, detail-orientation, and multi-tasking abilities to organize and follow through on all administration activities. This position also requires creativity in order to support and enhance the MSW program and/or the overall mission of the Center, College and University. The Assistant Director will be responsible for student advisement and support in the Onine MSW Program. 

Our students represent a multitude of diverse identities. We aspire to develop a graduate social work faculty, staff, and curriculum that is anti-racist, anti-oppressive, and reflects and respects our professional values. We seek to create an intentionally diverse educational community in which students, staff, and faculty perspectives are valued and meaningfully incorporated into our work.

Widener University is committed to fostering an environment in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. The Center for Social Work Education holds a deep commitment to an inclusive culture that supports the work of faculty and staff members across the institution, and works closely with the Chief Diversity Officer to facilitate that commitment. Faculty and staff are active participants in our work to enhance diversity, equity, & inclusion, including representation on the Faculty Council Diversity, Equity, and Inclusion Committee and the Diversity Leadership and Inclusion Council.

Widener University has established a COVID-19 vaccination policy that requires all faculty and staff who will be on our campuses to be fully vaccinated and compliant as a condition of employment. Our goal is that all members of the Pride may safely experience Widener's hands on, inclusive, and personalized learning environment in person.

In addition to the above COVID-19 statement, all employees, who do not already have an approved exemption, are also required to receive a booster dose no more than 7 days after you become eligible.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

  • Academic advising for all online MSW students
  • Overseeing processes for tracking and monitoring student progress related to student retention
  • Overseeing collection, analysis, and reporting of assessment data related to student retention
  • Supporting instructors in student issues and classroom management
  • Responding to academic and non-academic student issues
  • Developing and implementing policies and procedures for student retention and termination
  • Developing and maintaining a vibrant online community engagement experience for students as part of the program’s implicit curriculum
  • Developing and maintaining resources and information related to social work licensure
  • Monitoring accreditation compliance
  • Supervising, training, and managing Student Services Coordinators through Wiley partnership
  • Overseeing monitoring and management of the New Student Orientation

MINIMUM QUALIFICATIONS (education/training and experience required):


  • MSW from a CSWE-accredited institution and a minimum of two years post-MSW direct practice experience
  • At least two years of experience as a supervisor and/or administrator
  • Prior graduate teaching experience
  • Knowledge of and experience with online graduate education
  • Excellent organizational and communication skills, exceptional attention to detail, and correct command of English language grammar and usage are essential to succeed in this position.
  • Superior communications skills - verbal and written - including in-person one-on-one and in groups, on the telephone and in videoconferences, and electronically.
  • Experience with and sensitivity to the needs of a diverse student population
  • The capacity to take initiative and leadership in developing student support initiatives in the Online MSW Program
  • Knowledge of the Council on Social Work Education’s Educational Policy and Accreditation Standards
  • Proficiency with Microsoft Office suite, especially Outlook, Word, Excel, and PowerPoint; experience with Zoom videoconferencing; ability to quickly master new software systems, including Colleague


  • Five years post-MSW direct practice experience
  • Experience in student advising and/or student success and retention
  • Experience working in higher education administration
  • Experience in data management


  • Occasionally standing, walking, or climbing stairs. Ability to be mobile between workstations, various campus buildings, and all locations in the buildings. 
  • Some night and weekend work is occasionally required.

Qualified candidates must submit resume and cover letter for consideration.  Incomplete applications will not be considered. Only those selected to interview will be contacted. 

Widener has a strategic commitment to building an inclusive university community whose diversity enriches the lives of all members and where our students are prepared for living in a pluralistic and ever-changing world. As a leading metropolitan university, Widener strives to embody the values that are inherent in our mission: civic engagement, access, inclusion, academic excellence, innovation and leadership.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at


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