Widener University Delaware Law School is currently seeking an Admissions Program Coordinator in the Office of Graduate, International, Compliance & Legal Studies (GICLS) at Widener University Delaware Law School Wilmington, DE campus. Reporting to the Executive Director of the GICLS, this role is responsible for aspects of the application process for up to fifteen (15) domestic and international undergraduate legal studies and graduate law programs.
Duties and Responsibilities: (include but are not limited to)
Admissions for Graduate, International, Compliance and Legal Studies Programs:
- Perform aspects of the application review process for 40-60 applicants from candidate submission through submitting to for admission decision for approximately fifteen (15) programs within the department: graduate, undergraduate, international, interpreting, and special programs in each rolling admission cycle (Spring, Summer, and Fall and various other times throughout the year depending on special programming)
- Retrieve, review and prepare applications, transcripts, and other supporting materials for the decision Committee using various CRMs and paper applications
- Prepare and maintain files on each applicant, enter and update applicants in multiple management systems, follow up with applicants to verify application issues, discrepancies, or missing information, and maintain applicant profiles and file notes.
- Prepare transfer credit analysis of students’ incoming courses for students’ curriculum ladder and send to Registrar to add incoming transfer credits to student’s transcript. Utilize the Transfer Evaluation System and articulation agreements for course evaluation.
- Update various admissions correspondence and accepted student packages for multiple programs requiring complex thinking to ensure the needed information is met for several different student populations
- Sending rejection/acceptance letters and accepted student information packages
- Maintain records of incoming students, update status for admission response forms, seat deposits, RSVPs for Orientation, registration, deferrals, and withdrawals.
- Counsel accepted applicants on course load, review course schedules, advise in course selection for the first semester based on availability; register students accordingly.
- Monitor international accepted applicants’ reports, and frequently communicate with international accepted applicants regarding travel documents and on-campus housing.
- Liaison to the international student services office, health services office, and campus services department regarding new students.
- Plan, coordinate, and execute three Orientations per rolling admission cycle including agenda, logistics, invitations, catering, speakers, etc.
- Invite and confirm attendance of speakers from other departments;
- Notify Students of attendance to Orientation;
- Update Orientation binders;
- Execute event to completion and attend event.
Slate CRM Administrator:
- Manages and serves as the facilitator for the department’s CRM platform, Technolutions Slate, to support the department’s enrollment goals, relating to the areas of recruitment, application processing, user management, and data reporting.
- Builds reports and queries to inform both internal and external audiences of key enrollment metrics and data.
- The Slate Administrator must be technology and detailed-oriented, as the position is responsible for the accuracy and effectiveness of admission data entry, and data operations.
- Responsible for importing data from all inquiry sources and the creation of queries to review the quality of the data as new records are created
- Create and maintain custom Slate portal used for forward facing event registration and internal workflow,
- Maintain knowledge of Slate best practices and be self-motivated to innovate usage and processes accordingly
- Manage workflows related to application and scholarship review processes
- Manage the day-to-day technical processes
- Leverage Slate forms, deliver campaigns and portals with releasing information to prospective students
- Problem solve technical issues
- Prepare and disseminate new student newsletters in each rolling admission cycle to four different student audiences.
- Interact with various university departments for daily operations.
- Perform necessary clerical tasks as needed.
- Perform other job-related duties as assigned or directed.
MINIMUM QUALIFICATIONS: (education/training and experience required)
- Bachelor’s Degree
- A minimum of three years’ experience in a student service-oriented environment or any combination of experience, training or education, which provides the necessary skills, ability and knowledge
- Demonstrated ability to work collaboratively with colleagues across the university
- Valid driver's license
- Detail oriented, self-directed, and possess the ability to handle multiple assignments in a fast-paced environment in a professional and efficient manner
- Superior interpersonal skills and oral and written communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and CRM use.
- Familiarity with Zoom and other interfaces
- Detail oriented, self-directed, and possess the ability to handle multiple assignments in a professional and efficient manner
- Ability to write if they are doing letters and newsletters
- Admissions experience in higher education/Law School
- International student experience
- Experience in Colleague
- Working knowledge of SLATE CRM
- Experience with Unite preferred
- Ability to think through a problem and explore potential solutions
PHYSICAL REQUIREMENTS AND/OR UNUSUAL WORK HOURS:
- Flexibility to work nights and weekends
- Must be able to routinely sit at desk or table and work on computer for long periods of time (2+ hours), have basic manual dexterity, lift less than 25 lbs., and be mobile between workstation and numerous campus buildings. Involves routine standing, walking, and climbing stairs and occasional bending, stooping and/or kneeling.
Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.
Widener University requires all prospective employees to provide proof of taking the primary vaccination series against COVID-19 prior to employment or apply and be approved for a medical/religious exemption. Offers may be rescinded if the new employee does not provide proof of taking the primary vaccination series in a timely manner.
Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy.
Widener University, an independent, metropolitan, doctoral-intensive University, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law School located in both Harrisburg and Wilmington. For more information about the University, please visit our website at www.widener.edu.