Widener University is currently seeking a Human Resources Generalist in the Human Resources Department reporting to the Interim Director of Benefits and HRIS. The primary responsibility will be to support Benefits functions, responsible to plan, administer, review, train and monitor all retirement planning and administration, worker's compensation management, oversight of leaves of absence and general human resource support.
DUTIES AND RESPONSIBILITIES (including, but not limited to):
- Work with employees to assist with benefits, leave and overall guidance and information
- Provide benefits support, review, train and monitor all retirement planning and administration, worker's compensation management, oversight of leaves of absence and general human resource support.
- Research, analyze, and administer healthcare and retirement plans
- Meet with employees to explain plan details, plan and legal requirements
- Present plan information employees in group or individual settings regarding retirement options
- Serves as a liaison between beneficiaries and participants and the plan administrator, handling or facilitating requests for contribution adjustments, refunds, and other administrative changes.
- Resolve any benefits-related issues.
- Maintain records of participants and beneficiaries including active, deferred, retired and separated employees.
- Work with employees to navigate online tools
- Work with employees on applications, account updates
- Partner with vendors to compile and provide data for administration of retirement plans.
- Ensures retirement plans are administered in accordance with company, state, and federal guidelines and regulations.
- Manage leave process and FMLA, worker’s compensation and employee compensation programs.
- Ensure the accuracy of all benefits enrollments
- Assist with the open enrollment process
- Advise employees, answer questions, and enroll staff in benefit and compensation programs
- Process various paperwork, especially regarding disability, FMLA absences, and employee life status changes
- Appeal decisions made by insurance companies, resolve disputes, and solve problems with benefits and compensation programs
- Perform quality checks of benefits-related data
- Provide general support to other HR functions including Talent Management, Classification and Compensation, HRIS
- Assist in processing HR transactions, providing guidance on procedures and policies
- Provide assistance with operational tasks including but not limited to processing mail, responding to inquiries
- Maintain employment records, data and preparation of various information tracking documents
- Perform other duties as assigned
MINIMUM QUALIFICATIONS (education/training and experience required):
- Bachelor’s degree
- Knowledge of administrative tasks and responsibilities
- Two (2) + years human resources generalist experience
- In-depth knowledge of both benefits and the federal and state laws that govern them.
- Excellent client service skills, communication skills, advanced computer skills, including data entry, data processing, communication tools and payroll and HR software
- Problem-solving skills and resourceful thinking
- Leadership and coaching skills
- Project management skills
- Strong empathy and interpersonal skills
- Detail-oriented with excellent organizational skills
- Attention to detail and analytically driven
- Experience in Higher Education
- Experience in supporting retirement planning and worker’s compensation functions
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.
Widener University requires all prospective employees to provide proof of taking the primary vaccination series against COVID-19 prior to employment or apply and be approved for a medical/religious exemption. Offers may be rescinded if the new employee does not provide proof of taking the primary vaccination series in a timely manner.
Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy.
Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.