Widener University is currently seeking an Area Coordinator in the Office of Residence Life. This role reports to the Assistant Dean of Students, Office of Residence Life and provides support to our residential community. The Area Coordinator is responsible for the operation and management of co-ed residence halls ranging in size from 18-300 residential students. General responsibilities include, but are not limited to: paraprofessional staff development, student community development, administration, programming, student conduct, advising, multicultural education, professional development and daily professional collaboration with University staff members from other departments. Areas of emphasis may include first-year student residential education, upper-class apartment and Greek housing, and participation in Widener University Student Affairs and Residence Life projects events and committees.
The Area Coordinator (AC) position is a twelve-month, full-time, live-in professional in Residence Life. An understanding of a private, metropolitan university and the ability to promote the values of Widener are critical for the Area Coordinator position. The Area Coordinator's primary role is to assist students in building an inclusive community to enhance personal and academic growth. The Area Coordinator's work is performed within the framework of the Residence Life mission and requires intentional efforts to interact with students, assess their needs and promote community growth and development. Supervision of Resident Assistant staff and undertaking various leadership areas are also central to the Area Coordinator role. This includes assisting with room inventories, maintenance repair requests, programming, discipline and peer counseling. The Area Coordinator will maintain regular upkeep of facilities, including occupancy management and follow up on maintenance requests to ensure timely response to facility concerns. The AC will assist with areas of responsibility including but not limited to: RA Selection, RA/Staff Training, and Summer Conference Workshops. The Area Coordinator will conduct regular student conduct meetings to ensure that university policies and protocols are enforced and supported to enhance student living/learning environments. The Area Coordinator will also participate in an on-call duty rotation with other Area Coordinators.
The Area Coordinator will assist the Residence Life department in establishing a vision, goals and objectives for the residence hall(s). Participation in Residence Life leadership areas is expected, and Area Coordinators are encouraged to participate in other University committees.
DUTIES AND RESPONSIBILITIES (including, but not limited to):
A. STAFF DEVELOPMENT and STUDENT LEADERSHIP
- Serve as advocate to support the University and division’s strategic diversity initiatives to create a welcoming campus for all students.
- All Area Coordinators work with Central Office Staff in the annual selection of Resident Assistants
- All Area Coordinators work with Central Office Staff to develop pre-semester and in-service student staff training and workshops.
- Supervises trains and evaluates Resident Assistants.
- Selects and trains staff to work with any conferences or student groups housed in residence as designated by central office staff during Summer or Winter sessions.
- Works with Central Office Staff to develop pre-semester and in-service student staff training and workshops.
B. COMMUNITY DEVELOPMENT
- Provides counseling, advisement, information and referral services for residents as needed.
- Works with Resident Assistants in the development of student relationships and programs that promote community within residential facilities.
- Promotes programs and activities that contribute to academic and personal development of residents and creates a positive atmosphere for residents and guests.
- Administers an effective student conduct program with an emphasis on education, ethical development and community responsibility in conjunction with the Assistant Dean of Students for Student Conduct.
- Responsible for submitting Incident Reports via electronic systems.
- Interprets, communicates, and enforces university policies, rules and regulations.
- Refers serious conduct cases to the Assistant Dean of Students for Student Conduct & the Assistant Dean of Students for Residence Life, depending on scope and severity of the misconduct.
- Works closely with central office staff to help create and maintain strong and responsive Residence Hall Association.
- Implements community development initiatives in cooperation with the Office of Residence Life and Student Engagement Office.
- Promotes programs created through faculty collaborations.
- Administers residence facility(s) housing up to 500 students.
- Opens and closes buildings (at the beginning and end of semesters as well as during break periods) in a well-coordinated fashion and staff them effectively. Preparations include advertisement postings/notices; database data; room and common area inventories; floor meetings and coordination of staff schedules.
- Utilizes database software for housing assignments, to check-in and check-out residents, conference assignments, billing and facility information.
- Perform room inventories and appropriate check-in/out procedures each time the occupancy changes within a student room. Submit this information and any billing recommendations to the Assistant Director of Residence Life.
- Communicates with and supports central office staff with room occupancy, processing room changes and accurately reporting no-shows. All approvals for moves are made by the Assistant Director of Residence Life.
- Prepares annual reports for the Assistant Dean for utilizing Resident Assistants' input and database data, focusing on special developments, routine events, staff and resident needs, conference services and areas in need of attention.
- Provides staff coverage and maintains building security during all times when occupied.
- Reviews staffing, position descriptions and procedures and make recommendations for improvements.
- Crisis intervention, coordination of resources, follow-up and written reports are the responsibility of the Area Coordinator in charge of the area, or second, the ranking staff member available at the time of the incident. Emergencies of a particularly serious nature such as rape, suicide or attempt, physical assault or emotional crises are to be reported immediately to the on-call Dean for Student Affairs.
- Promotes fire safety through programs, inspections and scheduled fire drills. Work closely with Environmental Health and Safety Staff to maintain programmatic and facility-related safety standards.
- Promotes a positive working relationship with maintenance, custodial, and physical plant workers assigned to the hall/apartment area.
- Works closely with central office staff on routine facility needs, special projects or problems.
- Conducts monthly inventories of all common area furnishings in the building(s) to which they are assigned and reports damaged or missing furnishings to the Assistant Director of Residence Life.
- Responds to maintenance and repair emergencies and contacts appropriate staff for resolution.
- Implements conference procedures as developed by central office staff.
- Assists in the development of manuals, educational materials, training programs and procedures for the residence hall staff.
- Attend Office of Residence Life staff meetings and other meetings as assigned.
- Meets regularly with central office staff.
- Supports summer programs such as New Student Registration and Orientation.
D. PROFESSIONAL DEVELOPMENT
- Maintain current working knowledge in the field of student personnel and/or higher education administration. It is the expectation of the Office of Residence Life that the Area Coordinator will grow professionally and develop contacts beyond the residential program at Widener University. Suggested participatory involvements include:
- Campus-wide committees
- Search committees in other departments
- Presentation of programs at regional &/or larger conferences related to residence life and/or student development
- Cooperative programming with other departments
- Works with other campus professionals on matters concerning student development.
- Demonstrates initiative, dependability, and a positive attitude.
- Involvement/exposure to other Student Affairs and Student Engagement programs on campus are strongly encouraged.
- Conducts and submits evaluations of staff.
- Assists with Resident Assistants and Area Coordinator search committees or other professional searches within the Office of Residence Life as needed.
- Covers for other Area Coordinators when needed and appropriate, i.e. emergencies, building functions, etc.
- Assists the Assistant Dean and Assistant Director in the performance of central office duties and procedures as assigned.
- Responds to emergency calls on a 24-hour basis.
- Participates in a rotating on-call duty schedule.
- Provides additional coverage responsibilities for busy weekends, i.e. Homecoming, opening, etc.
- Perform additional duties and responsibilities as assigned.
The above statements reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
MINIMUM QUALIFICATIONS (education/training and experience required):
- Bachelor’s degree
- One or more years of professional housing experience.
- Strong administrative and supervisory skills.
- Valid Driver’s license
- Master's degree preferred in Student Personnel, Higher Education Administration or related field, plus
PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:
- This is a 12-month, live-in position.
Qualified candidates must submit resume and cover letter for consideration. Incomplete applications will not be considered. Only those selected to interview will be contacted.
Widener has a strategic commitment to building an inclusive university community whose diversity enriches the lives of all members and where our students are prepared for living in a pluralistic and ever-changing world. As a leading metropolitan university, Widener strives to embody the values that are inherent in our mission: civic engagement, access, inclusion, academic excellence, innovation and leadership.
Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.