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Small Business Consultant (Bilingual)

Apply now Job no: 492762
Work type: Full-time exempt
Location: Chester
Categories: Administrative (Exempt)

Widener University has established a COVID-19 vaccination policy that requires all faculty and staff who will be on our campuses to be fully vaccinated and compliant as a condition of employment. Our goal is that all members of the Pride may safely experience Widener's hands on, inclusive, and personalized learning environment in person.

Widener University Small Business Development Center (WDSBDC) is currently seeking a Bilingual Small Business Consultant (Spanish – English) to provide confidential one-on-one consulting services, educational programs and seminars to new and existing businesses in southeastern Pennsylvania.

The Bilingual Small Business Consultant reports to the WDSBDC Director and is responsible for providing individual one-on-one consulting services and delivering educational sessions to Widener SBDC clients. The Business Consultant advises and educates clients on how to start and operate successful business ventures in Pennsylvania. The Business Consultant is also responsible for growing the Widener SBDC referral network and client base.

In carrying out this responsibility, the Business Consultant works closely with the Widener SBDC Director and staff, state, regional and local economic partners including: for-profit financial institutions, Pennsylvania certified economic development organizations, local and regional economic development corporations, U.S. SBA Certified Development Companies, Community Development Financial Institutions, regional Chambers of Commerce and others to support innovation and entrepreneurship in Philadelphia and Delaware Counties.

This position serves the greater Philadelphia region and requires the incumbent to work from the Philadelphia outreach offices while maintain office hours at Widener University in Chester City. This position is supported by Federal and State grant funding and is renewable on a fiscal year basis contingent upon the continued receipt of these external funds.

Widener University is committed to fostering an environment in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. The Widener University SBDC holds a deep commitment to an inclusive culture that supports the work of faculty and staff members across the institution, and works closely with the Chief Diversity Officer to facilitate that commitment. Faculty and staff are active participants in our work to enhance diversity, equity, & inclusion, including representation on the Faculty Council Diversity, Equity, and Inclusion Committee and the Diversity Leadership and Inclusion Council.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

Direct Business Support / Business Consulting

  • Educate and advise them on how to start and operate successful business ventures in Pennsylvania
  • Provide one-on-one advice and consulting in areas business plan development, financial analysis and planning; marketing research and assistance; business management and operations; marketing; human resources; legal issues; loan proposal development and technology commercialization
  • Analyze the business needs of the client, determine the financing requirements and provide information for the client to make go- or no-go decisions
  • Support in the preparation of financial projections, financial models and pro forma statements to assist clients with start­ up, expansion or key business growth decisions
  • Connect business owners with financial resource providers, technical assistance, educational programs, marketing, and government assistance

Educational Programming

  • Assess and identify emerging business needs to design workshops and consulting engagements congruent with business trends and regional marketing demographics
  • Coordinate and deliver workshops and educational programs for business owners and aspiring entrepreneurs to learn about business development, financial programs, accounting, marketing, taxation, innovation and technology commercialization and other educational programs to help meet business needs
  • Coordinate and facilitate panel discussions with business leaders and resource partners in support of SBDC clients
  • Develop educational materials and present educational programs as appropriate


Program Leadership and Performance

  • Responsible for the success of the COE Latino educational training program, oversight of website, and creation and organization of instructional resources
  • Grow the Widener SBDC and COE Latino referral network and client base
  • Identify market leaders, develop and manage relationships with local businesses, banks, SCORE, Ben Franklin Technology Partners, federal, state and local government offices and economic development agencies such as Community First Fund, PIDC, Asian American Chamber of Commerce and Greater Philadelphia Hispanic Chamber, and the Latino Equitable Development Collective partners.
  • Outreach to educate clients, partners, stakeholders on Widener University, SBDC, PTAC and EMAP services
  • Promote use of Widener PTAC and SBDC services through seminars, online presentations, conference attendance and other outreach activities
  • Make referrals to other SBDC business consultants and specialists as well as to public and private sector entities that might benefit the client
  • Promote team consulting for high impact clients as appropriate
  • Develop and improve personal business skills on a continuing basis through professional development, including but not limited to writing for business publications, newsletters, textbooks, business and community contacts, credit or non-credit courses, and participation in the activities of professional organizations
  • Contribute knowledge creation and dissemination through communicating with peers and participating in network activities

Administrative Functions

  • Write success stories, coordinate and develop news release information on the activities of PASBDC clients and programs
  • Complete engagement letters, capture all client and milestone information and enter data into the Neoserra CRM system as required by PASBDC policies and procedures
  • Use computer systems to conduct business analyses, maintain consulting activity records, and prepare routine and special activity reports. Use on-line databases and various software applications to provide management, accounting, financial, personnel, marketing, registration, and other miscellaneous information for clients
  • Generate requests to clients for support letters to legislators; coordinate and implement other activities with legislative contacts to insure ongoing support for the PASBDC and WDSBDC
  • Perform any other duties as assigned within the scope of the SBDC mission 

MINIMUM QUALIFICATIONS: (education/training and experience required):


  • Bachelor’s degree in Business Administration, Entrepreneurship, Marketing, Accounting, Finance, Economics, Economic Development or related field
  • Minimum five years of work experience in business management or consulting
  • Significant knowledge of entrepreneurship, small business management and operations, accounting and financial analysis, marketing, market research, human resource management, financing, legal issues and loan proposals
  • Working knowledge of loan programs (federal, state, local) and commercial loans
  • Strong technical skills and abilities to analyze financial statements, balance sheets, income statements, cash flow statements; develop financial projections, structure commercial loans and loan proposals
  • Strong analytical, time management, and organizational skills
  • Effective written and verbal communication skills with the ability to advise clients on one-on-one consulting sessions as well as in group settings
  • Computer literacy in word processing, data base and spreadsheet programs such as Microsoft Word, Excel and Access
  • Ability to work effectively with community-based organizations, banks, public sector organizations, and individuals from a variety of economic and cultural circumstances
  • Capacity to manage multiple projects and clients simultaneously
  • High level of initiative to grow referral network and client base


  • Master’s degree or equivalent professional experience in a relevant field
  • Banking, business consulting or business ownership experience
  • Bilingual skills (English/Spanish)


  • Occasional evenings and weekends required
  • This position serves the greater Philadelphia region and requires the incumbent to travel to outreach offices
  • This position is supported by Federal and State grant funding and is renewable on a fiscal year basis contingent upon the continued receipt of these external funds

The WDSBDC is a member of the Pennsylvania network of Small Business Development Centers (PASBDC) and the national Association of Small Business Development Centers (ASBDC) and was the recipient of the United States Small Business Administration's 2013 & 2019 Innovation and Excellence Award. Most recently, Widener SBDC was designated as: Center of Sustainable and inclusive Excellence supporting Hispanic Entrepreneurs (COE Latino), by the PA Small Business Development Center Network.

Qualified candidates must submit resume and cover letter for consideration.  Incomplete applications will not be considered. Only those selected to interview will be contacted. 

Widener has a strategic commitment to building an inclusive university community whose diversity enriches the lives of all members and where our students are prepared for living in a pluralistic and ever-changing world. As a leading metropolitan university, Widener strives to embody the values that are inherent in our mission: civic engagement, access, inclusion, academic excellence, innovation and leadership.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at


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