The State Grant Coordinator is responsible for administering state grants, tuition benefit programs, and designated university funding programs while ensuring compliance with federal, state, and institutional regulations. This position maintains accurate student account records, reconciles funding and grant rosters, and submits timely and accurate reports to state agencies and other program stakeholders.
DUTIES AND RESPONSIBILITIES (including, but not limited to):
Essential Duties:
- Initiate, review, update and reconcile student accounts for state grants, tuition benefits programs, and some Widener University funds.
- Reconcile all state grant rosters and other funding, as required.
- Submit timely and accurate reports to state agencies.
- Stay current with regulations to maintain compliance with a variety of state grant and special programs.
- Advise students, staff, and certain special program participants regarding financial status processes, procedures, and requirements and advise on alternative courses of action and consequences.
- Responsible for the administration of PA and other state grants, tuition benefit programs and some Widener University funds.
- Monitor and respond to general inquiries in the Financial Aid email account.
- Provide assistance on the phone que with transactions and inquiries regarding Financial Aid, Bursar, Registrar and One Card offices.
- Answer a wide variety of questions posed by potential and current students, staff, faculty and visitors.
Secondary Responsibilities:
- Understand the basic functions of Financial Aid, Bursar, Registrar and One Card offices as a representative in the enrollment services and one stop area.
- Instruct students on web-based transactions; resolve holds on student records.
- Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of Student Financial Services and Widener University.
MINIMUM QUALIFICATIONS (education/training and experience required):
Required:
- High School diploma or equivalent.
- Focus on details of position.
- Ability to read and follow oral and written instructions.
- Ability to utilize a computer/laptop, applicable software, email and internet.
- Experience with the Microsoft Office suite (Outlook, Excel, Word).
- Must be organized, flexible and able to handle multiple tasks simultaneously.
- Must have interpersonal skills and excellent oral and written communication skills.
- Have the ability to interact effectively and with good customer service skills with students, staff, faculty and external constituents.
Preferred:
- Associate’s degree .
- Experience using Ellucian Colleague.
- Customer Service.
- PA State Grant and/or Special Program experience.
PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:
- Be able to sit and use computer for extended periods of time.
- May be asked to work with team members on occasional weekends.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.
Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy.
Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.
EOE M/F/V/D
