Widener University is current seeking a Human Resources Information Systems (HRIS) Manager in the Office of Human Resources. The Human Resources Information Systems (HRIS) Manager reports to the Associate Vice President for Human Resources, and is responsible for managing and maintaining the HRIS systems to ensure data integrity, system efficiency, and effective reporting. This role involves collaborating with various HR functions to optimize system performance, streamline HR processes, and support the overall HR strategy through technology solutions. The incumbent participates in project management and implementation of various programs and continuous improvement initiatives.
DUTIES AND RESPONSIBILITIES (including, but not limited to):
Essential duties:
Managing and Stabilizing Data
- Administer HRIS processes, ensuring timely and accurate data entry with processing new hires, rehires, reinstatements, transfers, promotions, faculty tenure appointments, termination, and other relevant data changes.
- Administer the day-to-day benefits data feeds; verifying benefit enrollments salary data, annual merit increase cycle.
- Support student employment process.
- Coordinate efforts between Payroll and Human Resources to ensure proper flow and maintenance of employee data (status and personnel changes, tax withholding, benefit deductions).
- Enter stipends and serves as the liaison between Payroll and Schools/Units.
- Prepare all compensation/benefit and HRIS systems for year end and new year start.
- Assist in the coordination of year-end processing.
- Use the appropriate tools in order to identify variances and research discrepancies to ensure the soundness of the HRIS.
- Apply wage garnishments.
- Assist the Payroll Analyst in auditing bi-weekly and monthly payroll and identify the cause & approach for correcting data errors.
- Create of new positions, new organizational units, and new object relationships.
- Provide technical and analytical guidance to HR Team.
- Analyze paperwork reflecting data changes.
Reporting
- Responsible for ensuring data integrity by analyzing submitted paperwork and audit reports, researching and correcting any discrepancies as needed.
- Provide retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required.
- Create standard and ad-hoc reports working with the customer to analyze data requests to determine details (fields/filters) of information being requested, and what information can be provided or may need additional approvals.
- Provide analysis and analytical support to the HR Department through the creation of reports, spreadsheets and data grids as requested.
- Track employee turnover data other HR analysis needed.
- Train HR staff on how to run relevant reports within Colleague and/or Informer associated reporting.
- Provide support for systems data audits and communicates required changes to HR, Payroll and other departments as needed.
- Prepare and submit annual IPEDS reports.
- Provide employment and wage verification for active and terminated employees to government agencies, and financial institutions.
Managing and Testing the System
- Coordinate with IT to conduct system enhancements and customizations assists in determining HR needs for such enhancements and/or upgrades.
- Maintenance of existing positions, existing organizational units, and existing object relationships Participate in the expansion and further development of the HRIS System.
- Import/update employee data when needed for new implementations of the system and mass changes.
- Monitor integrations to related systems to include Active Directory and any future integrations.
- Assist in the system configuration, testing and maintenance to support the benefit programs, particularly during Open Enrollment.
Process Improvement
- Recommend, implement, and plan for improvements, enhancements, and new applications to the various system/programs used within HR.
- Approve and facilitate HR transactions through the use and expansion of automated workflows and the utilization of self-service for transactions by employees and managers.
- Analyze university’s needs and work with Human Resource management, vendors and/or programmers to design system specifications.
- Provide backup recovery and making recommendations regarding enhancements and/or improvements.
- Support the review, testing and implementation of new processes and systems,
- Ensure projects are completed on schedule, within budget, and meet technical and scope requirements of the assignment.
- Assist with system testing (from CRP through parallel testing), document issues and follow-through to resolution.
- Recommend process/customer service improvements and innovative solutions.
- Escalate HRIS processing and integration issues to the University’s Client Experience Team for specialized resolution and quality assurance.
- Troubleshoot data errors and provide assistance in resolving system problems and unexpected results.
- Assist with testing system integration, ensure all errors are investigated and resolved.
- Create and update standard operating procedures to reflect new processes and best practices to obtain, record, and process employee information.
- Anticipate and identify data problems and takes appropriate actions to resolve issues.
- Assist with improving coordination efforts between Payroll, Human Resources and Employees to ensure proper flow and maintenance of employee data.
- Participate in job code and position management efforts within Ellucian Colleague.
Customer Support & Training
- Respond to and resolve inquiries from employees and managers regarding employee information, resolving any issues in a timely manner.
- Responsible for employment verification, either manually or through the Employment Verification vendor, reviewing requests to determine validity and only providing approved information.
- Develop end-user training on new processes and functionality as needed.
- Educate the user community on HRIS products including the development of training materials, presenting training sessions, and assisting users on a one-on-one basis when needed.
- Provide day-to-day support to the user community, including periodic on-call responsibilities.
- Act as liaison between employee clients, HR support staff, Payroll, HR Specialty Services, and HRIS team members.
- Develop and update training documentation of system processes and procedures as needed.
- Assist with the development of the system and process mapping and ensure data integrity on incoming and outgoing files.
- Other administrative tasks such as scheduling and documenting meetings, maintaining task logs, and ensuring team members are on track with their assigned responsibilities.
- Hybrid work consisting of 2 days on site is possible after completion of the first 90 days.
MINIMUM QUALIFICATIONS (education/training and experience required):
Required:
- Bachelor's degree. An equivalent combination of education and experience may be considered.
- Five (5) years progressive experience in Human Resources or relevant area.
- Proficiency communications skills; written and verbal.
- Ability to work independently with minimum supervision and within deadlines.
- Demonstrated skill in use of Microsoft Excel; HR Information Systems.
- Experience in leading and developing a team to deliver excellent customer service.
- Ability to translate complex concepts to facilitate decision-making.
- Ability to handle confidential information in a discreet, professional manner[SDB1] [SDB2] .
Preferred:
- Seven + (7) years progressive experience in Human Resources or relevant area
- Experience with Ellucian Colleague
- Experience with Informer Reporting
- PHR or SHRM-CP Certification - HRIP
PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:
Physical Demands
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to use hands through fingers for data entry.
Work Environment
- Busy high stress office environment requiring data entry and attention to detail for long periods of time.
- Hybrid work is possible after 90 days.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.
Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy.
Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.
EOE M/F/V/D
